In mobile application development, Artificial Intelligence (AI) and Machine Learning (ML) can be game changers. These technologies are constantly evolving and can enhance user experiences which positively affects business outcomes. In this blog post, we will walk through the 5 impacts that Artificial intelligence and Machine learning has on mobile apps and some challenges for the developers to consider.
For example: Netflix streaming platform, uses AI integration technology to recommend TV shows and movies based on the user’s past behavior which creates a sense of personalization that retains the user and makes them want to watch more.
In psychology, personalization makes the user feel that they are being approached specifically and that this service is only for serving them and their needs. They tend to feel appreciated and valued.
Examples:
Siri, Alexa, and Google Assistant are virtual assistance tools that are AI-driven, these tools are becoming an essential part in users lives making their use easier.
The more technology is advancing, the more users want smart tools to make their lives easier
On the other hand, the emergence of chatbots, the AI powered bots that answer user’s queries 24/7, achieves customer satisfaction as users tend to value fast response.
Face recognition or fingerprint feature: the integration of facial recognition and fingerprint features scan is an extra layer of security to mobile apps
Detection of unusual activities: AI and machine learning integrations can help predict threats, unusual patterns, log ins, and any fraud detection and it immediately notifies its users.
Putting this info into an Example:
Sensitive sectors like banking use AI in their transactions to monitor and notify users of any unusual patterns.
Cyber threats are becoming more sophisticated, but AI and machine learning technologies are adding an extra layer of security and help safeguard mobile apps against any vulnerabilities.
For example:
E-commerce apps like Amazon, use AI for smart search suggestions and enable voice search.
Also, apps like Pinterest allows users to search using images to ease their search process and help them reach their results faster
Data privacy and security: Ensuring that user data is secure and protected is a crucial, yet challenging factor for developers
High operations cost: AI and machine learning integrations require a large amount of investment which is a challenge for smaller businesses
It requires specialized knowledge: Developers may find some difficulties in implementing AI and machine learning technologies, as they require specialized knowledge.
Want to explore how you can integrate Artificial intelligence and machine learning in your mobile app? Contact us now and let’s get started!